Breaking bad news
Are you a dental professional looking to improve your skills in breaking bad news to patients in dentistry? If so, this course is the perfect opportunity for you.
Breaking bad news to patients is one of the hardest tasks that dental professionals face. This may involve delivering difficult or unexpected information about a patient's oral health, or letting them know they have a life-changing condition such as mouth cancer.
Our course on breaking bad news is designed to provide dental professionals with a comprehensive understanding of this important topic. The course covers a range of topics, including the principles of breaking bad news, the challenges and barriers to delivering difficult information to patients, and strategies for supporting patients during this process.
By participating in this course, you will gain valuable knowledge and skills that you can immediately apply in your practice. Don't miss this opportunity – sign up today for immediate access!
Participant Feedback Report: Breaking Bad News CPD Module
Participants provided highly positive feedback about the Dentaljuce CPD course "Breaking Bad News," appreciating its clear structure, concise content, and practical relevance.
Key Strengths
Participants consistently highlighted several strengths of the module:
Clear and Concise Content: The course was praised for its clear, direct, and easy-to-understand presentation, effectively guiding learners through sensitive topics.
- "Clear. Concise. Useful."
- "Short and to the very practical point."
Practical Application and Communication Skills: Participants found the structured communication techniques and language suggestions highly beneficial for managing difficult patient interactions.
- "This course has made me efficient and very well versed in handling bad news."
- "Great course that enhanced my knowledge of how to deliver bad news to patients in my daily work."
Empathy and Emotional Support: The emphasis on empathy, active listening, and emotional support was particularly valued, assisting learners in approaching conversations with greater sensitivity and professionalism.
- "Really meaningful course, helps to communicate better in tough situations."
- "The course described the need for empathy—much needed."
Specific Positive Comments
Participants shared numerous appreciative remarks, including:
- "Excellent course, very informative."
- "Really an eye-opener, informative."
- "Very good and detailed."
- "Practical and to the point. Thank you!"
- "Very insightful."
Suggestions for Improvement
Participants provided a few suggestions for further enhancement:
- Incorporating additional simulated scenarios or short videos demonstrating specific examples of dialogue.
- Providing more comprehensive examples and vocabulary lists to assist in real-life application.
Closed-Question Feedback Summary
Participant satisfaction was notably high across key metrics:
- Met Learning Objectives: 98% strongly agree/agree
- Good Quality: 98.1% strongly agree/agree
- Useful & Relevant: 96.6% strongly agree/agree
- Engaging: 95.1% strongly agree/agree
- Pitched at Right Level: 94.7% strongly agree/agree
These ratings strongly affirm the course’s effectiveness, relevance, and high-quality content.
Overall Participant Impression
Overall, participants praised the "Breaking Bad News" course as valuable, informative, and practically essential for dental professionals. Learners felt more equipped with skills and confidence for empathetically delivering difficult news, positively impacting patient care and communication.
Aim
The aim of the learning and teaching materials in this Dentaljuce course is to allow learners to develop their professional skills in delivering bad news to patients, in line with their identified personal development requirements.
Course objective
- To teach a structured system that encompasses the patient journey when bad news has to be delivered.
Anticipated learning outcomes:
The learner will:- Develop a structured approach for breaking bad news.
- Appreciate the specific language and communication skills required.
- Know how to back discussions up with written information.
- Know what records need to be made, and the importance of practice reflection.
- Understand the potential consequences of breaking bad news.
- Through achieving these outcomes, provide an improved level of service to their patients.
GDC Development Outcomes
This CPD will support the learner in meeting the following GDC Development Outcome(s): A, D.