Managing and working with others
Section 11: GDC Preparing for Practice
Welcome to "Managing and Working with Others", a comprehensive course carefully designed by expert University clinicians and educators to reflect the core principles of Section 11 of the GDC's 'Preparing for Practice' guidelines.
It focuses on effective teamwork and collaboration in the dental and wider healthcare environment.
You'll explore the details of patient-centred approaches and learn how to harmonise your skills with those of your colleagues to create a cohesive and efficient team dynamic.
Through this course, you will gain the skills and insights necessary to excel in team management and collaboration. You'll understand the importance of each team member's role and how to leverage these roles for optimal patient care.
The course aims to prepare you for a successful career as a dental professional in the UK, equipped with the knowledge and skills to work effectively with others, manage teams, and uphold the highest standards of professional practice.
GDC Publication: Preparing for practice: Dental team learning outcomes for registration.
It is a GDC requirement that, to be on the UK Dental Register, the following Management outcomes are met:
Section 11: Managing and Working with Others
Upon registration with the GDC the registrant will be able to demonstrate the outcomes as relevant to the practice of dentistry and patient care.
- 11.1 Take a patient-centred approach to working with the dental and wider healthcare team
- 11.2 Recognise and respect own and others’ contribution to the dental and wider healthcare team and demonstrate effective team working, including leading and being led
- 11.3 Recognise the importance of and demonstrate personal accountability to patients, the regulator, the team and wider community
- 11.4 Where appropriate lead, manage and take professional responsibility for the actions of colleagues and other members of the team involved in patient care
- 11.5 Recognise and comply with the team working requirements in the Scope of Practice and Standards documents
- 11.6 Describe the impact of Direct Access on each registrant group’s scope of practice and its effect on dental team working
- 11.7 Describe the scope of practice of the dental team and where appropriate manage and delegate work accordingly, in line with competence and professional practice
- 11.8 Recognise, take responsibility for and act to raise concerns about their own or others’ health, behaviour or professional performance as described in Standards for the Dental Team Principle 8
- 11.9 Recognise the need to ensure that those who raise concerns are protected from discrimination or other detrimental effects
This course is designed to precisely meet these outcomes and will be invaluable to those seeking to join or rejoin the UK Dental Register, as well as those looking to enhance their Management skills.
If you're not yet a member of Dentaljuce, we highly recommend you to join and gain access to this comprehensive course.
This course, along with over 100 other CPD courses, is available for a single membership payment.
Participant Feedback Review: Managing and Working with Others
Overall Participant Impression
Participants provided consistently positive feedback about the "Managing and Working with Others" module, praising its practical relevance, clear presentation, and its effective support of enhanced team collaboration within dental practices. Learners reported a noticeable increase in their confidence in managing teams and promoting professional accountability.
Key Strengths
Participants particularly appreciated:
- Clear, straightforward explanations enhancing understanding of team management principles.
- Highly practical guidance on conflict resolution, team dynamics, and effective communication.
- Reinforcement of professional accountability and patient-centred care practices.
Specific Positive Comments:
- "Very practical tips—I'm now more confident handling conflicts and collaborating effectively in our clinic."
- "Excellent insights into staff communication."
- "This course really improved my team management skills."
- "Enjoyed the course and provided a full understanding of the topic."
- "Course is apt and appropriate to the topic, with simple explanation."
- "Highly relevant content."
- "Helpful in clearing various things about my workplace."
- "This course is very useful to gain professional knowledge and improve our daily work behaviour in dental practice with high standard patient care."
- "Empowerment."
Participants clearly valued the course’s practical emphasis, noting immediate benefits to their clinical practice and team interactions.
Areas for Improvement
Minor suggestions for improvement included:
- Inclusion of more practical examples or case scenarios, particularly on managing complex team interactions or conflicts.
- Additional content specifically related to Direct Access implications for different dental registrant groups.
Closed-Question Feedback Summary:
- Met learning objectives: 100% strongly agree/agree
- Good quality: 100% strongly agree/agree
- Useful & relevant: 88.3% strongly agree/agree, 11.8% neutral
- Engaging: 94.1% strongly agree/agree, 5.9% neutral
- Pitched at right level: 88.2% strongly agree/agree, 5.9% neutral, 5.9% strongly disagree
These results indicate strong participant satisfaction, highlighting the course’s effectiveness, clarity, and overall value.
Conclusion
The "Managing and Working with Others" course was highly regarded by participants as clear, engaging, and highly applicable to everyday dental practice. Participants particularly valued its practical insights into team management, conflict resolution, and professional accountability, affirming a significant improvement in their skills and confidence. With minor adjustments suggested, the module remains strongly recommended for dental professionals seeking to strengthen team collaboration and patient-centred practice.
Aim:
The aim of the learning and teaching materials in this Dentaljuce module is to allow learners to meet the requirements of Section 11 of the GDC document 'Preparing for Practice'.
Course Objective:
- Enhance team collaboration and management skills within dental healthcare, focusing on patient-centred approaches and professional accountability.
Anticipated learning outcomes
- Take a patient-centred approach to working with the dental and wider healthcare team.
- Recognise and respect own and others’ contribution to the dental and wider healthcare team and demonstrate effective team working.
- Demonstrate personal accountability to patients, the regulator, the team and wider community.
- Lead, manage and take professional responsibility for the actions of colleagues and other members of the team involved in patient care.
- Comply with team working requirements in the Scope of Practice and Standards for the Dental Team documents.
- Understand the impact of Direct Access on each registrant group’s scope of practice and its effect on dental team working.
- Manage and delegate work in line with competence and professional practice.
- Act to raise concerns about health, behaviour or professional performance as described in Standards for the Dental Team Principle 8.
- Ensure protection for those who raise concerns from discrimination or other detrimental effects.
This CPD will support the learner in meeting the following GDC Development Outcome: B.