Team Communication: Preparing for Practice
Section 4: GDC Preparing for Practice
Welcome to our 'Communication: Team and the Wider Healthcare Environment' course, specially created by dental professionals and educators to meet Section 4 of the GDC's 'Preparing for Practice' guidelines.
The course looks into the details of effective communication within the team and the broader healthcare environment, emphasising the importance of clear, respectful, and efficient communication strategies. You'll learn how these skills are very important for optimal patient care and team coordination.
Through this course, you'll gain insights into practical aspects of communication, like handling inter-professional discussions, feedback mechanisms, and promoting oral health education. You'll understand the varying roles in a dental team and how effective communication ties them together for the betterment of patient care and practice efficiency.
Key topics include mastering the art of giving and receiving feedback, the significance of effective communication in clinical management, and strategies for raising and addressing concerns in professional settings. These are integral for fostering a cohesive and productive work environment.
GDC Publication: Preparing for practice: Dental team learning outcomes for registration.
It is a GDC requirement that, to be on the UK Dental Register, the following Communication outcomes are met:
Section 4: Team and the wider healthcare environment
Upon registration with the GDC the registrant will be able to demonstrate the outcomes as relevant to the practice of dentistry and patient care.
- 4.1 Communicate effectively with colleagues from dental and other healthcare professions in patients’ best interests in relation to:
- the direct care of individual patients
- oral health promotion
- the day to day working of the clinical department/practice in which the individual works
- the wider contribution which the department/practice makes to dental and healthcare in the surrounding community
- raising concerns when problems arise
- 4.2 Explain the role of appraisal, training and review of colleagues, giving and receiving effective feedback.
- 4.3 Give and receive feedback effectively to and from other members of the team .
- 4.4 Communicate appropriately and effectively in professional discussions and transactions within the health and other sectorss.
This course is designed to precisely meet these outcomes and will be invaluable to those seeking to join or rejoin the UK Dental Register, as well as those looking to enhance their communication skills when interacting with patients, their representatives, and the public in dental practice.
If you're not yet a member of Dentaljuce, we highly recommend you to join and gain access to this comprehensive course.
This course, along with over 100 other CPD courses, is available for a single membership payment.
Course Review: Team Communication: Preparing for Practice
Overall Impression
Participants highly valued the Team Communication: Preparing for Practice CPD course, describing it as informative, engaging, and exceptionally relevant to daily professional interactions within dental and healthcare settings. Learners emphasised the importance of effective communication skills and felt the module significantly enhanced their understanding and practical capabilities.
Key Strengths
Participants particularly appreciated:
- Comprehensive and Detailed Content: The course provided detailed information on effective communication, directly supporting participants' professional roles and responsibilities.
- Practical Relevance: Learners praised the course for clearly demonstrating how to apply effective communication skills in dental practice, healthcare collaboration, and community interactions.
- Clarity and Format: Feedback indicated the material was concise, clearly presented, and well-structured, facilitating easier understanding and retention of information.
Positive Participant Comments
Some notable feedback includes:
- "Excellent material to learn and understand how to be effective at communication in dental practices."
- "Great information, and a very well-written course."
- "Thank you. The information provided in this module was easy to understand and digest. It was concise and laid out in a good format to make the information easier to retain."
- "Really informative & interesting."
- "Very effective course. Detailed information on communication."
Suggestions for Improvement
While the overall feedback was predominantly positive, some participants suggested the inclusion of educational videos alongside written content to enhance engagement further and cater to varied learning preferences.
Closed-Question Feedback Summary
Participants rated the course positively in key areas:
- Met learning objectives: 93.4% strongly agree
- Useful & relevant: 83.6% strongly agree
- Good quality: 83.1% strongly agree/agree combined
- Engaging: 83.4% strongly agree/agree combined
- Pitched at right level: 83.4% strongly agree/agree combined
These results indicate robust satisfaction, highlighting the course's overall effectiveness and value in professional development.
Aim:
To develop effective communication skills for collaboration with colleagues in dental and healthcare professions, ensuring optimal patient care, oral health promotion, and efficient management within clinical departments and practices.
Objective:
To enhance communication and collaboration within dental and healthcare teams.
Anticipated learning outcomes:
- Communicate effectively with colleagues from dental and other healthcare professions in patients’ best interests in relation to:
- the direct care of individual patients
- oral health promotion
- the day to day working of the clinical department/practice in which the individual works
- the wider contribution which the department/practice makes to dental and healthcare in the surrounding community
- raising concerns when problems arise
- Explain the role of appraisal, training and review of colleagues, giving and receiving effective feedback
- Give and receive feedback effectively to and from other members of the team
- Communicate appropriately and effectively in professional discussions and transactions within the health and other sectors
GDC Outcomes:
This CPD will support the learner in meeting the following GDC Development Outcome: A.